Legal Notice

Conditions of Sale

These Conditions of Sale govern all purchases made through BirdStore. By placing an order through our website, you acknowledge that you have read, understood, and agreed to the terms outlined below.

1. General Information

BirdStore offers bird supplies, pet care products, accessories, and related products through its online store. All orders are subject to product availability, successful payment confirmation, shipping eligibility, and acceptance by our team.

We reserve the right to update our product catalog, pricing, shipping options, promotions, and store policies at any time in accordance with applicable laws and business requirements.

2. Order Acceptance

After placing an order, you may receive an order-confirmation email. This email confirms that we have received your order request but does not necessarily constitute final acceptance of the order.

BirdStore reserves the right to refuse, limit, hold, or cancel any order for any reason permitted by law, including:

• Product unavailability

• Pricing or product-information errors

• Payment authorization issues

• Incorrect or incomplete customer information

• Suspected fraudulent or unauthorized activity

• Unusual purchasing activity

• Shipping or delivery restrictions

• Quantity limitations

• Product-specific restrictions

If an order is canceled after payment has been collected, an eligible refund will be issued to the original payment method.

3. Pricing

Product prices are displayed on our website and may be changed at any time without prior notice.

The final order total, including applicable sales taxes, shipping fees, discounts, and any other applicable charges, will be displayed at checkout before payment is completed.

If a pricing error occurs, we reserve the right to correct the error, cancel the affected order, or contact the customer for further instructions before processing the order.

Promotional prices, discount codes, and special offers may be subject to separate terms, eligibility requirements, expiration dates, and product exclusions.

4. Payment

Payments must be completed during checkout using one of the payment methods available through our website.

Orders will not be processed or shipped until payment has been successfully authorized and confirmed.

By submitting payment information, you confirm that:

• The payment information you provide is accurate and complete.

• You are authorized to use the selected payment method.

• You authorize us and our payment-processing partners to charge the applicable order amount.

Payment transactions may be processed by independent third-party payment providers and may be subject to their terms, policies, security procedures, and fraud-prevention measures.

5. Shipping

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will generally be processed on the next business day.

BirdStore currently ships within the United States only.

Delivery times vary depending on the selected shipping method, destination, carrier service, product availability, and order details.

Please review our Shipping Policy for complete information regarding:

• Processing times

• Shipping rates

• Delivery estimates

• Tracking availability

• U.S. shipping eligibility

• Delivery support

6. Delivery

We aim to deliver orders within the estimated timeframes provided during checkout. However, delivery times are estimates only and are not guaranteed unless expressly stated.

Delivery may be delayed because of circumstances including:

• Carrier or courier delays

• Severe weather conditions

• Public holidays

• High shipping volumes

• Transportation interruptions

• Regional delivery restrictions

• Service interruptions

• Events outside our reasonable control

Customers are responsible for providing accurate, complete, and current delivery information during checkout.

BirdStore is not responsible for delays, failed deliveries, returned packages, lost shipments, or additional shipping costs caused by incorrect, incomplete, outdated, or undeliverable address information provided by the customer.

7. Order Changes and Cancellations

Customers who need to change or cancel an order should contact us as soon as possible at:

phoenixchorn0634743@hotmail.com

We will make reasonable efforts to accommodate the request. However, we cannot guarantee that an order can be modified or canceled after it has:

• Entered processing

• Been prepared for fulfillment

• Been packed

• Been transferred to the shipping carrier

Once an order has shipped, changes or cancellations may no longer be possible.

8. Returns and Refunds

BirdStore offers a 30-day return policy for eligible products.

To request a return, customers must contact us before sending any product back.

Returns sent without prior authorization may not be accepted.

Returned products must meet the eligibility requirements stated in our Return and Refund Policy, including applicable requirements concerning:

• Product condition

• Original packaging

• Included accessories or materials

• Proof of purchase

• Product eligibility

Refunds are processed after returned products have been received and inspected.

Approved refunds will be issued to the original payment method within the timeframe stated in our Return and Refund Policy.

Shipping charges may be non-refundable unless the return results from an incorrect, defective, or damaged product supplied by BirdStore or unless otherwise required by applicable law.

Please review our Return and Refund Policy for complete eligibility requirements, exclusions, instructions, and refund-processing information.

9. Damaged, Defective, Incorrect, or Missing Products

Customers should inspect their orders promptly after delivery.

If you receive a damaged, defective, incomplete, or incorrect product, please contact us as soon as possible and preferably within 48 hours of delivery at:

phoenixchorn0634743@hotmail.com

Please provide:

• Your order number

• A description of the issue

• Clear photographs of the product

• Clear photographs of the packaging

• A photograph of the shipping label, when available

We will review the claim and provide an appropriate resolution where applicable, which may include a replacement, refund, or another suitable remedy.

10. Product Use and Customer Responsibility

Customers are responsible for reviewing all product descriptions, specifications, ingredients, materials, instructions, warnings, safety information, and usage recommendations before purchasing or using a product.

All products must be used only for their intended purpose and in accordance with:

• Product labeling

• Manufacturer instructions

• Product warnings

• Applicable laws and regulations

Information provided through BirdStore is for general product, educational, and shopping purposes and is not intended to replace professional veterinary advice, diagnosis, or treatment.

Customers should consult a qualified veterinarian or other appropriate professional regarding an animal’s health, medical condition, diet, behavior, treatment, or medication needs.

BirdStore is not responsible for damage, loss, injury, misuse, adverse reactions, or unsatisfactory results caused by:

• Improper or unintended product use

• Incorrect handling or storage

• Failure to follow product instructions or warnings

• Use of a product unsuitable for a particular animal

• Failure to seek appropriate professional advice

• Use contrary to applicable law or product labeling

11. Product Availability

All products are subject to availability.

Adding a product to your shopping cart does not guarantee that it will remain available until checkout is completed and the order has been accepted.

We reserve the right to modify, discontinue, replace, restrict, or limit any product at any time without prior notice.

Product images, colors, labels, packaging, descriptions, and specifications may differ slightly from the product received because of:

• Manufacturer updates

• Supplier changes

• Inventory variations

• Packaging revisions

• Product improvements

Reasonable variations do not necessarily mean that a product is defective or incorrect.

12. Resale and Purchase Limitations

Unless otherwise authorized in writing, products sold through BirdStore are intended primarily for personal or household use.

We reserve the right to limit or cancel orders that appear to be placed by:

• Resellers

• Distributors

• Dealers

• Automated purchasing systems

• Unauthorized commercial buyers

We may impose limits on the quantity of products purchased per:

• Order

• Customer

• Account

• Household

• Address

• Payment method

13. Limitation of Liability

To the fullest extent permitted by applicable law, BirdStore and its owners, employees, affiliates, contractors, suppliers, service providers, and partners shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from:

• The purchase, delivery, use, misuse, or inability to use a product

• Shipping delays or carrier-related issues

• Loss of data, revenue, profits, savings, business opportunities, or goodwill

• Third-party services, websites, payment providers, or shipping carriers

• Unauthorized access to customer information

• Events outside our reasonable control

Where permitted by law, our maximum liability for a claim relating directly to an order or product shall not exceed the amount paid by the customer for the product directly involved in the claim.

Some states do not permit certain exclusions or limitations of liability. In those states, these limitations will apply only to the maximum extent permitted by law.

14. Disclaimer of Warranties

Except where expressly stated or required by applicable law, products and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim warranties and conditions of any kind, whether express or implied, including warranties of:

• Merchantability

• Fitness for a particular purpose

• Durability

• Title

• Non-infringement

This section does not limit any warranty or consumer right that cannot legally be excluded.

15. Force Majeure

BirdStore is not responsible for delays, interruptions, losses, or failure to fulfill obligations caused by events beyond our reasonable control.

Such events may include:

• Natural disasters

• Severe weather

• Fires or floods

• Strikes or labor disputes

• Transportation disruptions

• Carrier or supplier delays

• Government actions or legal restrictions

• Public health emergencies

• Technical failures

• Internet interruptions

• Payment-system failures

• Other unforeseen circumstances outside our reasonable control

16. Intellectual Property

Unless otherwise stated, the BirdStore website and its content, including text, graphics, logos, photographs, product presentations, page designs, icons, videos, and other materials, are owned by or licensed to BirdStore and are protected by applicable intellectual property laws.

You may use the website for personal and non-commercial shopping purposes only.

You may not copy, reproduce, modify, publish, distribute, sell, license, or commercially exploit website content without prior written permission from BirdStore or the applicable rights holder.

17. Privacy and Personal Information

Personal information submitted through BirdStore is collected, processed, stored, and used in accordance with our Privacy Policy and applicable privacy laws.

By placing an order, you acknowledge that certain information may be shared with service providers when reasonably necessary to process and fulfill your order, including:

• Payment processors

• Shipping carriers

• Technology providers

• Fraud-prevention providers

• Order-fulfillment providers

Please review our Privacy Policy for additional information regarding how personal information is handled.

18. U.S. Sales and Shipping Restrictions

BirdStore currently serves customers within the United States only.

Certain products may be unavailable for purchase or delivery in specific states or locations because of:

• Federal law

• State law

• Carrier restrictions

• Manufacturer requirements

• Product-specific restrictions

Availability at checkout does not override any applicable legal or shipping restriction.

We reserve the right to refuse, modify, or cancel an order if we determine that a product cannot lawfully or reasonably be shipped to the delivery address provided.

Where appropriate, an eligible payment collected for a canceled item or order will be refunded to the original payment method.

19. Governing Law

These Conditions of Sale shall be governed by and interpreted in accordance with the laws of the State of Texas and applicable federal laws of the United States, without regard to conflict-of-law principles.

Any dispute relating to a purchase made through BirdStore shall be handled by the appropriate courts located in Texas, unless another venue or dispute procedure is required by applicable law.

20. Severability

If any provision of these Conditions of Sale is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

The unenforceable portion will be considered severed, and the remaining provisions will continue in full force and effect.

21. Changes to These Conditions

We reserve the right to update or modify these Conditions of Sale at any time by posting the revised version on this page.

The Conditions of Sale in effect at the time an order is placed will generally apply to that order unless a change is required by law.

Customers are encouraged to review these Conditions periodically.

22. Contact Information

If you have questions regarding these Conditions of Sale, an order, or this Legal Notice, please contact us:

BirdStore

Email: phoenixchorn0634743@hotmail.com

Address:
4306 Ennis St
Houston, TX 77004
United States

By placing an order through BirdStore, you acknowledge that you have read, understood, and agreed to these Conditions of Sale.